Tech Thursday: The Expanding Role of a CIO in Leading Tech Transformations
Until a few years ago, most Chief Information Officers (CIO) in organisations around the world have had a functional role rather than a strategic one. However, with increasing focus on digitisation in general and digital-led transformation in particular, this mindset is rapidly changing. CIOs are now expected to move beyond their traditional responsibility to simply […]
The ‘Love It or List It’ Approach to Employee Engagement and Happiness
Good companies understand that their employees are important. Great companies acknowledge that their employees are the most important asset for their organisation’s health, progress and success. It is the latter group that understands their employees’ aspirations with respect to career development and growth opportunities. That’s why they work hard to attract, develop and most importantly, […]
Tech Thursday: How Law Firms Can Deliver Better, Faster and Cheaper Service Through Technology
In the pre-2008 world, General Counsel (GC) at many firms enjoyed a cosy ‘you scratch my back, I scratch yours’ kind of relationship with their law firms. Scrumptious ‘business’ lunches, leisurely ‘meetings’ at golf courses – these were all part of the ‘relationship-building’ exercise. Then 2008 arrived and with it came the crash – of […]
Tech Thursday: Do You Know What’s Hidden In Your Word Documents? And Why Should You Care?
Anybody who uses a computer in the course of work or play has used Microsoft Word (or one of its open source variants) at some point. But have you ever wondered what makes up a Word document? READ MORE
Tuesday Tips: 3 High-impact Tech Tools for Small Businesses
Technology seems to be everywhere! Whether you’re a businessperson or working professional, you’ve probably heard terms like Artificial Intelligence, Marketing Automation, Machine Learning and Application Programming Interface bandied about at networking meets or even around the water cooler. READ MORE
Tech Thursday: How to Get Great OCR Results (Even From Poor-quality Image-based Documents!)
Every organisation that has jumped on the ‘green’ bandwagon wants to go paperless. Despite this worthy goal, true ‘paperlessness’ is almost impossible to achieve. In every company in every country around the world, millions of documents are printed, faxed, scanned, re-printed, re-scanned…and the story goes on and on. Most of us are drowning in paper […]
Tech Thursday: Spring Clean Your Legal Technology!
In most Indian households, Diwali is a time for ‘spring cleaning’. The few weeks leading up to the festival of lights are typically filled with a cleaning frenzy. From cupboards and shelves to kitchen cabinets and showcases – nothing is safe from a broom, mop, cleaning liquid or an over-enthusiastic lord or lady of the […]
Tech Thursday: 5 Critical Reasons To Remove Metadata From Your Documents (And Automate The Process!)
In the course of work or play, everybody who creates, saves and shares documents also ends up creating metadata. And almost everybody is oblivious to this phenomenon or the problems it can create. But what is metadata? Metadata can be anything from comments, timestamps, tracked changes, revision marks or document properties. It can also consist of […]
Tech Thursday: Buying a CRM? Don’t Make These 6 Mistakes!
In today’s ‘digital economy’, technology is driving success outcomes for almost every company in every industry. Therefore, embracing technology and software is no longer a nice-to-have luxury, but a need-to-have necessity. Even the government of India is encouraging SMEs to adopt technology if they hope to achieve global competitiveness! One such digital technology that millions […]
Tuesday Tips: Make Your Customer Touchpoints Count with these 6 Tips!
As the global business landscape changes and becomes more complex, an increasing number of organisations are realising the value of investing time and resources in optimising the customer experience journey. What about you? Irrespective of the industry, customers engage with firms in myriad ways – both offline and online. Each of these ‘touchpoints’ matter because […]